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Amazing customer service experience. Was my first time buying a car and I was in and out of the place in 3 hours. From testing the car (Mazda 3 GS), to getting all the paper work done for the car and my insurance. Tracey was very helpful throughout the whole process. Would recommend.
Simply just a wonderful dealership to go to! Very friendly staff right from the manager all the way down to the mechanics! They aren't pushy about selling you a vehicle too. I had Jake help me with my new Mazda 3 and without a doubt was very keen on choosing the right one for me! Mind you I live in Vancouver but was worth the trip to see friendly faces!
I recommend coming here if your shopping around for a Mazda regardless if you live in Surrey or not!
Smooth experience. My salesman Jake, was friendly. I felt like he was a trustworthy person. Took care of my needs every step of the way. Picked me up and dropped me to and from my home. Pretty happy with the overall excellent service.
5 stars for service department.
Have a 2013 Mazda 3. I’ve always had a great experience with the service department. Very friendly people. The only thing I had a negative experience was with the insurance person when I purchased the car. He seemed annoyed that I didn’t want to purchase it.
I recently purchased a Mazda from here and worked with Arnie. The experience was great and Arnie goes above and beyond to make sure you leave happy. Highly recommend this dealership if you are looking to purchase a used vehicle.
Am so happy to have purchased my Mazda 3 through Freeway Mazda in Guildford - Jake Choi was referred to me through someone else online and I am so glad of the referral. He was excellent - knowledgeable, checked and double checked for what I was looking for, and respectful of me and my time. He was prompt in responding fully to my questions and inquiries over the phone and in person, helped me stay within my budget and was not pushy at all. Eric Tham followed up with me as well and he was also very helpful. I felt this was a very honest and down-to-earth dealership and the experience was very positive for me.
I always take my car here for service. The service staff are friendly and knowledgeable. It may cost a little more but well worth it.
Great Mazda dealership!
Got here my CX 5 last year
Everything went very smooth from the first visit till I got my car (2 days!)
Now I am doing my regular maintenance service here and I am very satisfied with the high quality service they provide
Great vehicles and amazing service!