I recently purchased a pre-owned vehicle from outside of BC because North Van Infiniti had best price hands down on the exact model I wanted, even after the cost of freighting a vehicle to Sask. Buying a vehicle sight-unseen is a scary prospect to begin with, but Andres was super attentive to all of my questions and concerns and gave me confidence in my purchase decision without feeling pressured at all; definitely a trustworthy guy in an industry where that seems to be rare. Ron and Andres together made the seemingly difficult process as simple as signing the dotted line and waiting for delivery. I would highly recommend dealing with them, and I may be a return customer in the future.
The service staff (Brandon looking at you) is awesome. I didn't have an appointment, and they still helped me out over their lunch break. Really really outstanding customer service. I will definitely be bringing my Infiniti back, and highly recommend Infiniti North Shore to anybody. Thanks again!
Samuel oteng helped me get my new car from infiniti north Vancouver. very knowledgeable about the product, very friendly and welcoming great experience overall, would recommend to anyone.
Bought a used Toyota Venza here last night. Can confirm, would do again.
Stefani and Jodi:
- Stayed at the store for 12 1/2 hours in order to:
- Handle our paperwork on our schedule
- Facilitate our ICBC insurance transfer
- Keep the doors open for the people who arrived to buy our old car, which wasn't even sold thru North Vancouver Nissan
- Stayed around past 9 so that ICBC could finish up their insurance transfer with the people who bought my old car
They went the extra mile to help with stuff that wasn't even their responsibility.
Because of their help with this, I saved $10,000 vs the other car I was planning to buy, and got the colour I wanted. Good people here.
Bought an InfinitiQ60 from the tag team of Rene and Kofi. They were caring, helpful, likeable and fun! And it's clear to me from these two that there is a strong desire to please...and develop lasting customer relationships. And that has not always been my experience in dealerships over the many years of acquiring new vehicles. So hats off, and thank you gentlemen!
Lower mainland Infiniti dealer to go to. squeezed me in to a busy shop schedule to accommodate an out of towner and take care of my problems. Service department informed, knowledgeable and friendly especially Neda Atefat. Above and beyond with getting my vehicle back to me and the wash was a nice extra touch.