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Its easy to say you had a great experience at a Dealership. But its another to say you had a very bad experience at a dealership and that they handled it. Well thats my story I bought my vehicle not to long ago and had a not so great experience but with the help of Scott Brown and Ken Moss we were able to come to a suitable solution for both parties and I couldn't be more pleased. Definitely go buy your new Ford from Mainland Ford.
Каждый другой дилер, с которым я разговаривал, в основном дал мне цену и сказал, что это так.
Проговорил с Скоттом менеджер по продажам в Mainland Ford по телефону. Он задал мне несколько вопросов, затем предложил мне прийти к нему. Когда я приехал, Скотт был там, чтобы меня отличить, он передал меня Кейту в продажах, и мы сели, он слушал, а затем нашел меня грузовик, который я искал. Наконец, продавец автомобилей, который слушает своих клиентов и не просто продает им то, что у них есть на участке. Я также хотел бы рассказать Стивену менеджеру по обслуживанию клиентов. Опять второй сервис. Спасибо, материковый Ford
Super super super good service. They follow through with what they say they will do.From the sales team, financing to insurance. Great job Team. Thanks and til the next buy .
I have purchased 2 vehicles from mainland ford and have nothing but positive things to say about their staff and service. Even when I got emotional over my car accident when buying my replacement, they were completely understanding and supportive and I really appreciate them for that. And the staff in the service department are fantastic as well. Thank you everyone!
As I am a teenager, this was my first car-buying experience. I may not have past experiences to compare my experience at Mainland, but in my opinion it went great. I had scoured several dealerships beforehand, and they were all super pushy for me to look at and test drive all these new, expensive vehicles with the newer "teen-driver technology" and park assist etc. when I truly wanted something more grounded. Once I got to this dealership with my dad, right away, Oscar came outside and introduced himself and offered his help. He told me to peruse the lot of used cars and let him know when he could be of help. He wasn't too clingy, but stayed close enough if I had any questions. When I found the car that had my heart, he introduced me to everyone on the service team, tire centre, and everyone there whom I may need to consult with in the future. Thanks to him, I found the Mustang I was looking for and 5 months later everything is still running smoothly. Thanks for everything Oscar!
Very helping and welcoming staff. My experience with them was outclass and I am very much satisfied by their service from all departments. Highly recommend this dealership to everyone.
The experience was great from the first phone call into dealership inquiring on certain F150 trucks. Ken was friendly, informative and helpful. Once we made our choice of vehicle the team stepped up and got the truck detailed and buffed up all pretty. While going through the final process Ken stepped up again and played with our daughter and even taught her a knock knock joke. When the paperwork was done Ken allowed our girl to bang the gong. It was great experience with a fair price and definitely a will return for our next vehicle purchase.
The service department is every dealerships dream, even after Denny has moved on to a semi retired job. (which I loved dealing with) My recent visit was for my fob for my Flex. The service writer could have just told me to go to parts but instead he went above and beyond and opened up my fob and showed me the defected part and told me how to fix it, that over $300.00 saving. If you want top quality service this is the team that will be there for you!
keep up the great work guys!
My brother was on the fence and now is driving the F150 thanks to Richard great knowledge and professionalism and thanks for the great deal & financing!
Just bought a 2018 Ford Escape here a few months ago, and the process went pretty smoothly!! What I really liked a lot is that they offered us a flat screen TV, in exchange for a feature in the car we didn't want!! And it actually came in with no added charge!! That was really cool.
Excellent in every way. Ken Moss was excellent. He made our purchase very comfortable and pleasant. We will definitely recommend him to others in the future.
I really enjoyed my experience here. I dealt with Oscar Vicencio. Super nice guy, very helpful and knowledgeable. They were eager to make sure I was happy with my purchase.