I've left several messages over the course of the last week and a half and no one has returned my call which from a customer service standpoint is unacceptable.
(Update as of May 24) I got a call back and booked an appointment for a few weeks down the road. I will update this rating once my appointment is done.
***UPDATE MAR 23 2018***
I had a great experience when I went for my first appointment. I've gone back several more times as mu lash tech Gabrielle was really good. I've changed my rating from a 2 to a solid 4 as my experiences were pretty nice after the really bad first one (no call back).
Everytime I go in my tanning bed I prefer is available right away or within 5 min max. It's clean and the staff is helpful and friendly.
I like the beauty angel option and the rates are affordable. Plus they usually have great deals on minute packages.
I honestly don't go here to tan. I go here for the spa! The esthetician is well beyond her years. She goes above and beyond and knows all the current trends. I go to her for my eyelashes and for microblading. Her microblading skills are above anything I have researched online, and is worth a lot more than they charge. They should really flaunt more of her work on the website. Complete hidden gem.